1. How does it all work?
We deliver fresh bouquets of flowers all over Singapore each weekday and Saturday from $48 per bunch, including free delivery.
We sell one style each day in 3 different sizes, suitable for all occasions whether as a gift to someone or to brighten up your own home.
Gathered fresh every single day so they last longer.
2. How do I know what the bouquet will look like?
Your flowers may not look exactly like the gallery photo's but they will be just as beautiful.
3. What size are the bouquets?
Our bouquets come in 3 sizes each day - Small, Medium & Large, suitable for all occasions.
4. What is in the bouquets?
Each bouquet is full of the freshest most seasonal flowers and foliage, picked fresh from the Singapore flower markets each morning.
The whole bundle comes delivered in a neat plastic carrier, making it easy to carry home. The plastic carriers are reusable! You can leave the bouquet for a day or so in it's original wrapping or until you get home and put the flowers in a vase. By keeping the twine tie in place, the bouquet retains it's shape, but of course you can cut the twine and arrange the bouquet across a number of vases.
Fret not- invoices/receipts are not included in the delivery to the recipient.
5. Can I select the flowers to be included in the bouquet?
We select the freshest and most seasonal flowers from the Flower Markets on the day of delivery. Unfortunately, this means it's not possible to request certain types of flowers. However, trust us to create a beautiful fresh bouquet.
6. Are the bouquets always the same price?
Yes, our bouquets each day are $48, $78 & $108 and includes free delivery.
We will often have special seasonal bouquets which maybe at different prices, e.g. Christmas, Chinese New Year, Valentines, etc.
7. How much is delivery?
Delivery is free of charge!
Timeslots:10am - 2pm (N.A. on Mondays)
6pm - 10pm (N.A. on Saturdays & Sundays)
Order cut-off timing is 8am for morning slots, 12:30pm for afternoon slots and 3:30pm for night slots.
8. Do you deliver to my area?
Yes, we deliver for free Singapore wide. To homes, businesses, schools etc. There are some restricted areas such as military zones and airports, where our couriers cannot go, so check to make sure your delivery address can be reached.
• NCID • Lim Chu Kang • Airline Road • Airport Cargo Road • Alps Avenue • Brani Terminal Avenue • Jurong Island • Khusu Island • Pulau Damar Laut • Pulau Busing • Pulau Tekong • Pulau Sakeng • Pulau Sebarok • Pulau Ubin • Rifle Range • St John Island • Penjuru • Tuas Island • Any Military and Government bases, that requires clearance.
We are also currently unable to deliver to hospitals due to strict COVID-19 measures.
9. Can I specify a delivery time?
Unfortunately we’re not able to do timed deliveries as our couriers go via the most efficient route on the day. It’s good for the environment and it helps keep the price of our flowers down.
We could put in a special request to the courier service for an express delivery of 1 hour interval, but it'll require an additional $25. You may email us for such special requests.
10. How do I know my flowers have been delivered?
When your bouquet is delivered you’ll receive an email notification from our delivery partner to confirm they have arrived safely. Do note to check your spam inbox as well! This might be slightly later than the actual time delivered because we don't want our couriers driving and typing at the same time.
11. What happens if nobody is home to receive the flowers?
Due to Singapore's hot and humid climate, we have designed the wrapping for the flowers to contain enough water to last. We will do our best to find a cool and shady spot too.
If we can't contact the recipient or find a safe place to leave the flowers, the courier will only be able to wait for 5 minutes for a response, before having to move on to the next delivery. Any redeliveries required will incur a charge and will be subjected to our schedule.
12. Help! There’s a problem with my order! What can I do?
OK, don’t panic. First, email us as soon as you can with your order number. Put ‘Help’ in the title if you think it will.......‘help’.
13. How should I look after my flowers at home?
The wrapping contains enough water to keep the flowers happy for at least 1-2 days, but we recommend removing the wrapping and placing the flowers in fresh water by the end of the day.
Always use a sparkling clean vase that has been washed in hot, soapy water and rinsed well. This will help remove any micro-organisms.
Fill your vase about 1/2 way with fresh water and dissolve the flower food we have provided with your bouquet.
Remove any leaves/greenery from any part of the stem that will be submerged in the water. This will help to keep the water cleaner for longer.
Using a sharp knife or scissors to cut off the bottom 2cm of your stems. You should cut on a 45 degree angle as this gives the stem a larger surface to drink the water. Even better, cut them underwater in a bowl to prevent air from going into the stems and causing a blockage.
Replace the water, clean the vase and trim a bit from the stems every couple of days, as described above, so that your flowers receive a steady flow of fresh water.
Some flowers and foliage can be dried and re-used so you can get even more enjoyment out of them. Look out for ones that naturally dry out rather than wilt. Place them in a dry room on some paper and wait a week or so for all moisture to dissipate. Then you can cut them and rearrange as you please – just keep them dry. There’s not much more to it – just have a go and discover the inner florist in you!
14. What if I'd like to cancel my order?
To make a cancellation, kindly contact us at firstname.lastname@example.org with your order number. Cancellations made after the bouquet has been done up will be subjected to only a 50% refund as flowers are perishable items. Otherwise, it will be a 80% refund, due to administrative costs involved as well.
15. Do you manage corporate orders?
Yes, we do. In fact, we already have a number of business clients who we deliver to on a weekly basis.